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Vacation Rental Management 411

Autor: Julie Davies , Breanne Ellis

Número de Páginas: 396

Renting a room or an entire home to guests for short stays can be profitable, or it can create loss and liability. Understanding and applying proven strategies can benefit you and your guests. This book presents best practices for vacation home / short-term rental management, including an overview of this industry, regulations, accounting, marketing, reservations, guest and neighbor relations, maintenance, housekeeping, design, decor, security, technology, opportunities, challenges, and more! This is a valuable resource for all hosts, as well as the approved textbook for college courses, industry seminars, and the STR certification course. Whether youve been renting your home for years or are new to this emerging industry, there is much within these pages to help you become a better STR host. If you think you cant learn any more about the short-term rental business, think again. You can! This book runs the gamut of advising you how to operate a short-term rental with professionalism and class! This is a must for anyone in the hospitality industry; I highly recommend this small investment to better your business (Mike Jensen, longtime vacation rental host and travel broker, Fine...

The Host-guest Relationship and 'emotion Management'

Autor: Anne Veronica Benmore

Managing When No One Wants to Work

Autor: Ralph Peterson

Número de Páginas: 194

“How do you manage in a field where turn-over is high, motivation is low and no matter how much you try to smile and sugar coat it, at the end of the day you are still asking your staff to clean toilets?”Ralph Peterson has been hiring, promoting and training managers in one of the toughest management fields there is: Housekeeping. “Housekeeping management is not like managing in any other field,” he tells prospective managers. “Anyone can manage staff that love their jobs, went to school for it and have always wanted to be whatever it is they are being. That's not the case in housekeeping. No one wants to be a housekeeper.”Managing When No One Wants To Work: Lessons Of Leadership From An Executive Housekeeper is a management exposé that reveals how to manage call-outs, attitude, turnover, motivation, conflict, and breaking down the popular, “We've always done it that way,” mentality, regardless of the field you are managing in.